Your storefront, inside the DMs.
Customers DM your Instagram, WhatsApp, or Telegram the way they already do. A Palbot agent answers, takes the order, charges the card, and only pings you when something needs you. Here's what that looks like — on both sides of the thread.
Jess · @brightcasesco, Austin TX
Jess sells iPhone cases on Instagram.
Reels go viral, the DMs pile up — "is this in stock?", "do you ship to Canada?", "can I get a discount?" — and she answers them between client work. She connected her IG Professional account and Shopify to Palbot in five minutes; the agent now handles every DM the same way she would.
No more thumbing through 80 DMs after dinner. The bot reads her live Shopify inventory, sends a Stripe checkout, and only buzzes her phone once the customer has actually paid.
@brightcasesco
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Your dashboard
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Customer view ←→ Your dashboard, in real time
Marco · @marco.lifts, Brooklyn
Marco coaches lifting clients online.
People DM his Instagram asking about programs, prices, and "can I book a free intake call?" — at all hours. He used to copy-paste his standard reply 40 times a week. Now Palbot reads his program catalog, his calendar availability, and his FAQs, then sells and books on autopilot.
His agent only escalates the actual coaching questions — the bookings, the price checks, and the program purchases happen without him touching the phone.
@marco.lifts
Active now
Your dashboard
Live
Waiting for activity…
Customer view ←→ Your dashboard, in real time
Fatou · @afronight.dakar
Fatou throws monthly afro-house parties.
She used to sell tickets through a Google Form, then chase 50 people on Mobile Money. Now she shares one link in her IG bio that opens straight into a WhatsApp thread with her Palbot agent — it issues a unique QR ticket per buyer, scannable at the door.
She doesn't see a single payment until it's complete, and the door staff scan QR codes from their phones. The bot also fires a low-capacity alert when she's 80% sold.
AfroNight Dakar
online
Your dashboard
Live
Waiting for activity…
Customer view ←→ Your dashboard, in real time
The pieces that make it feel effortless.
A real LLM agent — not a flowchart
Most chat tools force you to draw boxes and arrows. Palbot uses a real large language model that reads your catalog, your knowledge base, and your conversation history, then decides what to say. You write a one-paragraph personality once and it adapts to every weird question.
Stripe-native payments, no card readers
The agent sends a real Stripe Checkout link inside the DM. Apple Pay, Google Pay, cards — anything Stripe accepts works. For West African merchants, FedaPay / Semoa / M-Pesa / Paystack / Flutterwave kick in automatically based on the customer's country.
Stays in sync with Shopify
Connect your Shopify store in one click and your catalog imports — name, price, stock, photos. When the bot sells a unit, stock drops on both sides. When you restock in Shopify, the bot sees it on the next sync. No double-entry.
Cross-sell on the next DM, not a newsletter
When a customer asks about one product, the agent can offer a related one in the same thread — "while you're here, want a screen protector with that?" Honest, contextual upsell that doesn't feel like marketing because it isn't.
Common questions.
Ready to let an agent run the chat?
Free to start. Connect Instagram or Telegram in two clicks, then add Stripe and Shopify when you're ready.